7shifts
About 7shifts
7shifts uses AI to predict sales and automatically generate optimal staff schedules to reduce labor costs.
What is 7shifts? (Complete Overview)
7shifts is a cloud-based restaurant workforce management software designed to simplify scheduling, payroll, communication, and team operations. Founded in 2014, the platform is used by 50,000+ restaurants worldwide to streamline staff management and reduce labor costs.
It’s built specifically for the food service industry—making it a strong choice for restaurants, cafés, bars, and franchises.
Who Should Use 7shifts?
Best for:
Restaurants and food service businesses
Multi-location operations
Teams needing advanced scheduling + payroll
Not ideal for:
Freelancers or remote teams
Non-hospitality industries
Key Features
1. Employee Scheduling
Drag-and-drop schedule builder
Auto-scheduling based on sales forecasts
Availability tracking and time-off requests
Shift swapping and open shift bidding
👉 Helps managers create schedules faster and reduce staffing errors.
2. Time Tracking & Attendance
Built-in time clock (mobile + POS integrations)
Track hours, breaks, and overtime
Reduce time theft and payroll errors
3. Payroll & Tip Management
Automated payroll processing
Tip pooling and distribution
Employee onboarding with digital documents
👉 Combines payroll and labor data into one system for accuracy.
4. Team Communication
In-app messaging and announcements
Manager log book for shift notes
Real-time updates for staff
5. Task Management (7tasks)
Assign shift duties to employees
Track completion with proof (photos, checklists)
Create recurring task lists
👉 Ensures daily operations run smoothly.
6. Labor Compliance & Reporting
Alerts for labor law violations
Forecast labor costs based on sales
Real-time reporting and analytics
7. Integrations
POS systems
Payroll tools
Restaurant tech stack
👉 Centralizes all data into one dashboard.
Pros
✔ Easy Scheduling & Automation
Saves hours with auto-scheduling tools
Visual availability reduces conflicts
✔ Built Specifically for Restaurants
Tailored features like tip pooling and labor forecasting
Works well for hospitality workflows
✔ All-in-One Platform
Combines scheduling, payroll, communication, and tasks
Reduces need for multiple tools
✔ Improves Team Engagement
Messaging and feedback tools help reduce turnover
Helps build stronger teams
✔ Data-Driven Decisions
Labor cost tracking and performance insights
Helps optimize staffing and profitability
Cons
✖ Limited to Restaurant Industry
Not ideal for non-hospitality businesses
Less flexible for other industries
✖ Add-Ons Can Increase Cost
Features like task management or payroll may require upgrades
✖ Occasional App Issues (User Feedback)
From real user discussions:
“Powerful scheduling… but buggy Android interface.”
Reports of slow loading or glitches
Notification delays in some cases
✖ Learning Curve for Beginners
Can feel complex for small teams
Overkill for very simple scheduling needs
✖ Customer Support & Billing Concerns (Some Users)
Complaints about subscription management
Limited flexibility in refunds (based on user feedback)
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